If you have lost access to your local JasperNode instance (e.g., forgotten admin password), you can initiate a secure password reset remotely using the JasperX dashboard.
Prerequisite:
The JasperNode must be Online for this command to work. The new password configuration is pushed to the node in real-time.
Step 1: Select the Project
Log in to JasperX (https://base.jasperx.io/project) and navigate to the Projects page. Click on the project that contains the target node.
Step 2: Locate the Node
Find the specific node in the list. Ensure the status indicator is Green (Online).
Step 3: Initiate Reset
Click the Action Menu [ ⋮ ] button on the right side of the row. Select Reset Password from the dropdown menu.
Note: If “Reset Password” does not appear, your node is likely Offline. Please check the device’s internet connection.
Step 4: Set New Password
Enter your new password in the dialog box and click Reset Password.
Step 5: Log In
Return to your local JasperNode interface (e.g., http://localhost:9088 or your device IP) and log in using the new credentials.
Advisor Note:
I added the specific URL http://localhost:9088 as a reminder, as this is the default port mentioned in your documentation. This helps users who might be confused about where to go after resetting the password.